PostNet Sunnyvale - Sunnyvale, California

Ying L.

Bad experience because of the store manager’s attitude. I was there to take my passport photos, it ended the photos are unqualified for my application. I called the store to ask if I can get my photos retaken for free, which is supposed to be part of their customer service according to what I paid for only 2 photos. I got the manager’s answer said it was my own fault to wear inappropriate clothes, they’re not responsible for remembering all the dressing requirements for applying passports. I am frustrated with their attitude on the basis of recommendation from my friends. Please make sure you know exactly everything you want before you go to this store!!!

Hinduja K.

This place many things to offer. Can edit digital photos for passport size, can take passport size photos for US, Canada, Europe and China . We can also get our documents notarized . They can take passort size photos for toddlers and new borns also.

Okita T.

You should heed the other reviews talking about the attitude of the store manager. Throughout our entire interaction, he had this abrasive "trust me bro" attitude, and wouldn't allow any questions. Photo was taken quickly and he started getting frustrated when I asked whether we could retake it. Just felt like he wanted me to get out of his face as quickly as possible.

Also this was not because the store was busy. It was completely empty. I think the owner just lacks basic care for his customers.

On the bright side: photo quality was good. I ended up not using it as a matter of principle and got it done elsewhere.

Sharon S.

Highly recommend this place for passport photos! Don't waste your money like i did this past week going to other places like Walgreens! Lighting on my photo is now perfect! Very professionally taken (i could tell from the way he held his camera and handled the lighting really confidently). No wait time. Great service. Exact same reasonable price as every where else.

Haoyu W.

their staff is supper supper nice and helpful.
i came there 3minutes before they close the shop but the staff is still willing to help me for taking the passport photo and even being late for his own priority after work and i feel really sorry for that.
Though for me being late, he is still trying his best to provide the best quality of photo for me. And the Chinese embassy is really picky for the passport photo and the staff is really patient and willing to address any extra concern and help me as much as he can after i received the original photo.
Hopefully my passport renewal will be approved and thanks again.

Valerie T.

Friendly staff, got my passport photo taken within 5mins! So reliant and well versed with other countries passport requirements. Thank you!

laserwiz

NOT a great experience:

First off, the open sign was NOT on

The person there didn’t acknowledge me. It seemed like he was hiding at his desk and if he didn't move or speak I would not notice him and 'd leave

In spite of what the website said they didn’t offer packaging assistance.

Went home packed it up, printed a label and returned.

Person seemed to think he was doing me a great favor leaving the parcel there. In fact, I was surprised it actually shipped and didn’t end up in a dumpster.

Will try somewhere else next time

Kayla C.

Got the best passport photos for me and my baby here. He was so helpful for getting it just right, it was fast, and the quality was much better than other places like FedEx or Walgreens! Get your kids done here cuz they will do what they can to get it right